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Refund Policy

Introduction

At Site Maker, we strive to provide the best services to our customers. However, if you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions under which refunds are issued.

Eligibility for Refunds

  1. Service Dissatisfaction: If you are not satisfied with the services provided, you may be eligible for a refund. Please contact us within 30 days of receiving the service to request a refund.
  2. Non-Refundable Services: Certain services, such as custom design work, domain registrations, and third-party services, are non-refundable once they have been completed and delivered.

Process for Requesting a Refund

  1. Contact Us: To initiate a refund, please contact our customer service team at [Contact Email] or [Contact Phone Number] with your order details and the reason for your request.
  2. Review: Our team will review your request and determine if it meets the eligibility criteria.
  3. Approval: If your refund request is approved, we will process the refund to your original method of payment within 14 business days. You will receive a confirmation email once the refund has been processed.

Partial Refunds

In certain circumstances, partial refunds may be granted. These include:

  1. Partially Completed Services: If a service has been partially completed, you may be eligible for a partial refund based on the work completed.
  2. Promotional Offers: Services purchased with promotional offers or discounts may be refunded at the discounted rate.

Non-Refundable Circumstances

Refunds will not be issued in the following situations:

  1. Customer Change of Mind: Refunds will not be granted for changes of mind after the service has been provided.
  2. Violation of Terms: If the service has been used in violation of our terms and conditions or for any unlawful activity.
  3. Delayed Refunds: Please note that bank processing times may vary, and it may take additional time for the refund to be reflected in your account.

Amendments to This Policy

We reserve the right to update or change this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

Site Maker
contact@sitemaker.co.in
+91XXXXXXXXX
Dispur, Guwahati

By using our services, you acknowledge that you have read, understood, and agree to this Refund Policy.

Site Maker provides expert web design, e-commerce solutions, SEO, logo design, and digital marketing services, empowering your business with innovative and effective digital solutions to thrive online.

SERVICES

INformation

Get in touch

Dispur, Guwahati, India

contact@sitemaker.co.in

+91 81339-72416

+91 60002-77199

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Copyright © 2024 Sitemaker

Site Maker provides expert web design, e-commerce solutions, SEO, logo design, and digital marketing services, empowering your business with innovative and effective digital solutions to thrive online.

SERVICES

INformation

Get in touch

Dispur, Guwahati, India

contact@sitemaker.co.in

+916000277199

Facebook Youtube Instagram

Copyright @ 2024 Sitemaker

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